Privacy Policy - Blue Leopard Coaching
Last Updated: 01/01/2025
1. Introduction
Welcome to Blue Leopard Coaching. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our services, visit our website, or communicate with us.
2. Who We Are
Blue Leopard Coaching is a life coaching business registered in the UK. Our contact details are:
Company Name: Blue Leopard Coaching
Registered Address: 54 St James Street, Liverpool, L1 0AB
Website: www.blueleopardcoaching.co.uk
3. What Personal Data We Collect
We may collect and process the following types of personal data:
Identity Data – Name, title, date of birth.
Contact Data – Email address, phone number, postal address.
Financial Data – Payment details (processed securely by third-party providers).
Technical Data – IP address, browser type, and website usage data via cookies.
Coaching & Service Data – Information shared during coaching sessions.
Marketing & Communication Data – Preferences for receiving updates, newsletters, or promotional materials.
4. How We Collect Your Data
We collect data in the following ways:
When you contact us via email, phone, or online forms.
When you purchase coaching services or book sessions.
When you sign up for newsletters or free resources.
Through automated tracking when you visit our website (cookies and analytics).
5. How We Use Your Data
We process your personal data for the following purposes:
✅ Providing Coaching Services – Managing bookings, sessions, and communication.
✅ Processing Payments – Ensuring secure transactions via third-party payment processors.
✅ Marketing & Communication – Sending newsletters, updates, and promotional offers (only with consent).
✅ Improving Our Services – Using website analytics to enhance user experience.
✅ Legal Compliance – Ensuring compliance with UK laws and responding to legal requests.
6. Lawful Basis for Processing Data
We process your personal data under the following legal bases:
Contractual Necessity – To provide coaching services and fulfill our obligations.
Legitimate Interests – To improve services and communicate relevant updates.
Consent – When you opt-in for marketing emails or additional services.
Legal Obligation – To comply with UK laws and financial regulations.
7. How We Share Your Data
We do not sell or trade personal data. However, we may share it with trusted third parties, including:
Service Providers – Payment processors, email platforms, scheduling tools.
Legal & Regulatory Authorities – If required by law.
All third-party providers are GDPR-compliant and ensure data protection.
8. International Data Transfers
If any data is processed outside the UK (e.g., cloud storage or email providers), we ensure appropriate safeguards, such as UK GDPR-compliant contracts or reliance on UK adequacy decisions.
9. How We Protect Your Data
We take data security seriously and implement:
Encryption & Secure Access for stored data.
Access Controls – Limiting access to authorized personnel.
Regular Security Reviews to prevent data breaches.
10. How Long We Keep Your Data
We retain personal data only as long as necessary for the purposes outlined in this policy, including legal, tax, and regulatory requirements.
Coaching records: Retained for up to 3 years.
Financial transactions: Retained for at least 6 years (legal requirement).
Marketing preferences: Stored until you opt out.
11. Your Rights Under UK GDPR
You have the following rights regarding your data:
✔ Access – Request a copy of your personal data.
✔ Correction – Request correction of inaccurate data.
✔ Erasure ("Right to be Forgotten") – Request deletion of your data where legally permitted.
✔ Objection – Object to processing for direct marketing purposes.
✔ Data Portability – Request transfer of your data to another provider.
✔ Withdraw Consent – If we process data based on consent, you can withdraw it anytime.
To exercise your rights, contact us at leanne@blueleopardcoaching.co.uk
12. Cookies & Website Tracking
Our website may use cookies for functionality, analytics, and marketing.
You can manage or disable cookies in your browser settings.
For more details, see our Cookie Policy [insert link if applicable].
13. Complaints & Contact Information
If you have concerns about how we handle your data, contact us at leanne@blueleopardcoaching.co.uk. If you are not satisfied with our response, you can file a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
14. Changes to This Privacy Policy
We may update this policy occasionally. Any changes will be posted on our website, and where necessary, we will notify you via email.